Monday, February 07, 2011

Medical advice: MayoClinic.com better than WebMD

From the sage Harry Newton:

Don’t use WebMD for medical advice. Use MayoClinic.com. The New York Times Magazine (paywall) says of WebMD: “not only a waste of time, but it’s also a disorder in and of itself — one that preys on the fear and vulnerability of of its users to sell them half-truths and, eventually, pills."

Where WebMD is a corporation that started as an ad-supported health-alarmism site with revenues of $504 million in 2010, the Mayo Clinic is a nonprofit medical-practice-and-research group that started as a clinic. … Mayo’s storied past as the country’s premier research hospital, in Rochester, Minn., and its storied present as one of Fortune’s “100 Best Companies to Work For” surface in the integrity of the site itself, which — though not ad-free — is spare and neatly organized, with the measured, learned voice of the best doctors. The byline for most entries is “Mayo Clinic staff.” The integrity of the whole institution is on the line with this site, and the Mayo Clinic has every motivation to keep its information authoritative and up to date. Contrast this with WebMD, which — with every reason to amp up page views, impress advertisers and drive traffic to commercial sites — has the junky, attic-y look of your standard ad-chocked Web site. Amid so-called information about cancer and depression are banner ads for brands like Crest, L’Oreal, Bounce and Clorox.

My experience as well.


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